This disclaimer regulates the treatment of data carried out by Transportes Ferroviarios Especiales, S.A. (hereinafter, "TRANSFESA"), in relation to users who access or contact TRANSFESA through the Web Site (hereinafter, "Web Site").

This would include the treatment of all those interested who contact us by telephone, e-mail or paper form with a request indicating personal data or if we receive personal data from third parties and process them. Both may also be performed as part of an administrative procedure, such as a procedure for approval of structural measures in the way or in the context of executing a legal transaction with us.


Transportes Ferroviarios Especiales, S.A. (hereinafter "TRANSFESA"), a leading logistics company, is responsible for the collection and processing of your data.

For your information, the company's identifying data are collected below:

Company name: Transportes Ferroviarios Especiales, S.A. (hereinafter "TRANSFESA")
Corporate Tax Code / Tax ID: A-06000871
Address: Calle Musgo, 1, 28023, Madrid (Spain)
E-mail: or 
Registration data: Registered in the Mercantile Registry of Madrid in Volume 1,239, Folio 36, Page M-23338.


You are hereby advised that all the data that TRANFESA requests or may request are necessary for the purposes described in this disclaimer and the fact of not providing them would mean the impossibility of being able to contact you or manage the request or query that you make to TRANSFESA. Likewise, TRANSFESA reserves the right not to respond or process requests that do not include the requested data. 

You must guarantee the veracity of the personal data provided. TRANSFESA may periodically ask you to review and update the personal data that you keep about yourself.

In the event that you are a client or potential client of TRANSFESA

In the Web Site you can find information that can be useful in order to stay  informed about the services offered by TRANSFESA. In this sense, TRANSFESA will only request and process the data necessary to provide the contracted service or to be able to initiate and maintain a commercial and/or contractual relationship with you.

Below, we describe the different purposes for which your personal data are treated and the bases that legitimize the treatment:

i.    Legitimation for the execution of the contract or application of pre-contractual measures:

a) Managing the commercial relationship with potential clients, carrying out commercial visits and attending to requests for information on products and services offered.

b) Formalize the contractual relationship, which will include the process of contracting and signing contracts.

c) Manage the contractual relationship with customers and ensure the provision of contracted services, including monitoring the relationship maintained, conducting satisfaction surveys and billing, collection and cancellation of them.

Data transfer

We inform you that your personal data may be communicated to the following types of recipients:

- Third parties to whom TRANSFESA is obliged to transmit information, such as public authorities, in order to comply with the requirements of said authorities and the applicable regulations, where applicable.

- Companies that form part of the DB Group, of which TRANSFESA forms part, in order to be able to properly manage their contractual relationship as a consequence of the centralization of administrative and IT processes within the DB Group, such as the settlement of claims or the management of compliance processes.

The DB Group is an international group with companies inside and outside the European Union. Therefore, in some cases it may be necessary to transmit data to a non-EU/EEA third country. In such cases, we only transfer data to a third country if the legal requirements for doing so are met and the data subjects are informed in good time. 

To this end, such companies are required to comply with measures designed to protect personal data laid down in a binding contract, except in cases where the European Commission has determined that the country where the recipient is located provides an adequate level of personal data protection.

Deletion of your data

The period of conservation of your data will be determined according to the duration of your relationship with TRANSFESA and the legally established periods. In this sense, the criteria that TRANSFESA uses to fix the conservation periods of its data have been determined in accordance with the requirements established in the applicable legislation, regulations and normative guidelines, as well as the operational requirements of TRANSFESA related to the correct management of the existing relationship with the different categories of interested parties.

If you are a client or supplier of TRANSFESA, your data will not be kept for a period of more than ten years from the end of the contractual relationship between you and TRANSFESA, the previous period having been set in accordance with the regulations in force regarding the prevention of money laundering and the financing of terrorism.

In the event that you are a potential client or supplier of TRANSFESA, your data will not be kept for a period of more than six months from the last contact with you. Notwithstanding the foregoing, in those cases in which a situation has arisen which could lead to liability on your part, for security reasons, TRANSFESA may store the data necessary for your identification for a period of five years, based on the period of claim for liability provided for in the Civil Code.

Likewise, in the event that there is an ongoing procedural procedure in relation to you, your data may be kept for the additional time necessary until a final legal decision is obtained.

Data protection rights

You may exercise your rights at any time by means of a request addressed to Transportes Ferroviarios Especiales, S.A., with registered address at Calle Musgo, 1, 28023, Madrid, (Spain), or to the following e-mail address: or, attaching a copy of your National Identity card or similar documentation proving your identity.

1. You can request information about the data stored about you.

2. You may request the rectification, elimination and limitation of the

    processing (blocking) of your personal data as long as it is legally permitted and   

    possible within the framework of an existing contractual relationship.

3. You have the right to receive personal data in machine-readable form if you

    have provided it to us on the basis of a consent or a contract (data portability).

4.  If you have given us your consent to the processing of data, you can revoke it at

     any time in the same way as you have done so. Such revocation does not affect

     the legality of the processing due to consent until revocation.

5. You have the right to appeal to a supervisory authority. The supervisory authority

    responsible for TRANSFESA is:

Name: Agencia Española de Protección de Datos (Spanish Agency for Data Protection).

Adress: Calle Jorge Juan, 6, 28001, Madrid


Maintaining Data

We will adapt the disclaimer with every modification. Therefore, we recommend that you read the former each time you visit

Updated November 2018