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Disclaimer

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data   and on the free movement of   such Data, and repealing Directive 95/46/EC (General Data Protection Regulation) and the Organic Law 3/2018 of such Data, along with the Organic Law 3/2018 of December 5, Protection of Personal Data and Guarantee of Digital Rights, this disclaimer regulates the treatment of data carried out by Transportes Ferroviarios Especiales, S.A. (hereinafter, "TRANSFESA LOGISTICS"), in relation to users who access or contact TRANSFESA LOGISTICS through the Web Site www.transfesa.com (hereinafter, "Web Site").

This would include the treatment of all those interested who contact us  via telephone, e-mail or paper form with a request indicating personal data or if we receive personal data from third parties and process them. Both may also be performed as part of an administrative procedure, such as a procedure for approval of structural measures in the way or in the context of executing a legal transaction with us.
 

Liability

Transportes Ferroviarios Especiales, S.A. (hereinafter "TRANSFESA LOGISTICS"), a leading logistics company, is responsible for the collection and processing of your data.

For your information, the company's identifying data are collected below:

Company name: Transportes Ferroviarios Especiales, S.A. (hereinafter "TRANSFESA LOGISTICS")
Corporate Tax Code / Tax ID: A-06000871
Address: Calle Musgo, 1, 28023, Madrid (Spain)
E-mail: RGPD@transfesa.com or GDPR@transfesa.com 
Registration data: Registered in the Mercantile Registry of Madrid in Volume 1,239, Folio 36, Page M-23338.

Purpose

You are hereby advised that all the data that TRANFESA LOGISTICS requests or may request are necessary for the purposes described in this disclaimer and the fact of not providing them would mean the impossibility of being able to contact you or manage the request or query that you make to TRANSFESA LOGISTICS. Likewise, TRANSFESA LOGISTICS reserves the right not to respond or process requests that do not include the requested data. 

You must guarantee the veracity of the personal data provided. TRANSFESA LOGISTICS may periodically ask you to review and update the personal data that you keep about yourself.
 

In the event that you are a client or potential client of TRANSFESA LOGISTICS

In the Web Site you can find information that can be useful in order to stay  informed about the services offered by TRANSFESA LOGISTICS. In this sense, TRANSFESA LOGISTICS will only request and process the data necessary to provide the contracted service or to be able to initiate and maintain a commercial and/or contractual relationship with you.

Below, we describe the different purposes for which your personal data are treated and the bases that legitimize the treatment:

i.    Legitimation for the execution of the contract or application of pre-contractual measures:

a) Managing the commercial relationship with potential clients, carrying out commercial visits and attending to requests for information on products and services offered.

b) Formalize the contractual relationship, which will include the process of contracting and signing contracts.

c) Manage the contractual relationship with customers and ensure the provision of contracted services, including monitoring the relationship maintained, conducting satisfaction surveys and billing, collection and cancellation of them.

Data transfer

We inform you that your personal data may be communicated to the following types of recipients:

- Third parties to whom TRANSFESA LOGISTICS is obliged to transmit information, such as public authorities, in order to comply with the requirements of said authorities and the applicable regulations, where applicable.

- Companies that form part of the DB Group, of which TRANSFESA LOGISTICS forms part, in order to be able to properly manage their contractual relationship as a consequence of the centralization of administrative and IT processes within the DB Group, such as the settlement of claims or the management of compliance processes.

The DB Group is an international group with companies inside and outside the European Union. Therefore, in some cases it may be necessary to transmit data to a non-EU/EEA third country. In such cases, we only transfer data to a third country if the legal requirements for doing so are met and the data subjects are informed in a timely manner. 

To this end, such companies are required to comply with measures designed to protect personal data laid down in a binding contract, except in cases where the European Commission has determined that the country where the recipient is located provides an adequate level of personal data protection. 
 

Time of conservation of your Personal Data

The personal data provided by the interested party will be kept for the time necessary for the purposes for which they were collected or registered, and for the periods legally established.

How Exercise your Data Protection rights

What are your rights and how can you exercise them? 

You have specific rights as a ‘data subject’, in particular;

-The right to access, rectify or erase your personal data. 

-The right to restrict the processing of your personal data where applicable.

-The right to object to the processing. 

-The right to data portability.

-The right to withdraw your consent at any time by notifying the Data Controller. 

-The Right not to be subject to automated individualized decisions.

You may exercise your rights at any time by means of a request addressed to Transfesa Logistics, S.A., with registered address at Calle Musgo, 1, 28023, Madrid, (Spain), or to the following e-mail address: RGPD@transfesa.com or GDPR@transfesa.com, adding a copy of your National Identity card or your passport card.

You have also the right to appeal to a supervisory authority

Name: Agencia Española de Protección de Datos (Spanish Agency for Data Protection).

Adress: Calle Jorge Juan, 6, 28001, Madrid

E-Mail: https://www.aepd.es/

Maintaining Data

Our goal is to keep this information timely and accurate, if errors are brought to our attention, we will try to correct them.

Updated March 2020